Quality Systems
Our Quality Systems team focuses on continuous improvement of
processes and customer satisfaction. Located in Kenosha, WI, the QS
Department focuses on 5 main objectives:
- Documenting company processes.
- Training and educating employees about quality principles and
continuous improvement.
- Overseeing implementation of required policies and
procedures.
- Auditing locations and departments for compliance to policies
and procedures.
- Adminstering Dealer Quality Assurance programs for sister
companies through services such as supporting delivery tracking
software, customer surveys, on-site visits to customers and
complaint processing.