Quality Systems

Our Quality Systems team focuses on continuous improvement of processes and customer satisfaction. Located in Kenosha, WI, the QS Department focuses on 5 main objectives:

  1. Documenting company processes.
  2. Training and educating employees about quality principles and continuous improvement.
  3. Overseeing implementation of required policies and procedures.
  4. Auditing locations and departments for compliance to policies and procedures.
  5. Adminstering Dealer Quality Assurance programs for sister companies through services such as supporting delivery tracking software, customer surveys, on-site visits to customers and complaint processing.